TLMS Prospecting enables leisure organisations to track all enquiries, qualify them and convert them into members. The module includes a contact management system and diary that can be used by customer service and sales teams. Prospecting in TLMS offers the opportunity to review the status of each prospect, view prospecting tasks by month, day, prospect, priority or sales advisor with the added advantage of mail merging with Microsoft Word. Full integration of the prospect database with the TLMS membership suite allows seamless transfer of prospect data to member status without the need to re-enter customer details.