What We Do

Professional Services

Training Services and Business Consultancy

Overview

Our Professional Services Team provide a comprehensive range of training modules supported by detailed manuals and user guides. These sessions can either be delivered as on-site classroom based training or via remote webinar sessions.

 

Training On-site or Remotely Online

On-site classroom based training 

Our training team excel at providing a business focused delivery of our vast array of products, aimed at empowering the end user to build and maintain the system.

We understand that it is important that our system works with your business model and processes. As such our Implementation Team incorporate an element of business consultancy into all modules delivered; these are:

  • Estate Set up, Membership & Administration
  • Bookings, Tickets, Hire Items, Stock and Income Schemes
  • Sessions, Courses and Management Bookings
  • Membership Setup and Use
  • Reporting and Direct Debits
  • Front of House Use (ePOS)
  • Online Bookings 
  • On Course
  • Loyalty 

On-site training is not only for new implementations but can also be offered to customers requiring refresher training for larger groups (3+) 

Remote online sessions

These sessions are designed to provide a cost-effective alternative to the on-site, full training day courses. By breaking down the course content into smaller, role-focussed modules you can pick and choose the content required for a smaller audience.

  • Booking and Ticket Activity Setup and Pricing
  • Class and Course Setup and Administration
  • Front of House Use (ePOS)
  • Income Analysis 
  • SMS and Email 
  • Site Setup and Security
  • Stock Control 

In an industry where staff turnover can impact on team performance, Xn Leisure’s remote online sessions aim to assist with bringing new staff up to speed for a range of software administration and front of house need. To discuss your requirements please send us an email: professionalservices@xnleisure.com

Remote webinar sessions

We host regular webinars which are short online seminars open to multiple participants. They present an excellent opportunity to answer your burning questions on product functionality, processes and best practice. Please keep an eye out for our mailing campaigns announcing details of forthcoming webinars. Or, alternatively, please let us know which subjects you’d like us to cover next by emailing professionalservices@xnleisure.com

Related Services

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Get in touch...

If you need to get in touch with us about this or any of our solutions click on the Sales Team email link or call us on the number below:

Contact the sales team


Or call us on

0345 512 0004

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