Who We Are


Welcome to our Partners section. Here, you can read about the range of companies and organisations we partner with who help us provide a one-stop solution and the very latest innovative platforms, for our customers.

The Retention People

The Retention People are the leading researchers in leisure customer retention. They use this research to drive product development into software, processes and training packages to improve the customer experience, creating promoters of your brand and increasing customer loyalty.

Software, Training and Consultancy with proven retention credentials

TRP has three main divisions:

Software – they are the original innovators of ‘retention’ software and now have a range of licensed software solutions to improve the customer experience. All their software is developed in-house and bespoke projects can be commissioned for larger clients.

Training – they have some of the industry’s top trainers working for TRP across all fields from customer service and interaction training to strategic management planning and development.

Consultancy – their consultants and data analysts are world renowned in understanding member behaviour and developing, trialling and implementing proven customer experience journeys.

For more information on TRP go to their website www.theretentionpeople.com

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News & Media

Product update - Google Analytics & Tag Manager

Tracking the use and interactions of visitors to the Leisure Hub can provide powerful marketing insight and data for leisure providers. The Leisure Hub has recently been enhanced to support the use of Google Analytics and Tag Manager provides the means to gather this data and subsequently turn this...

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