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Quality Certification

Xn Leisure is fully ISO 9001: 2015 certified having implemented a Quality Management System for all areas of the business, including Facilities, People, Training and Services.

Xn now proudly hold a BSI / ISO Kitemark, see the bottom section of the web site and certificate, see link below. This provides the assurance that our management systems are regularly subjected to rigorous, independent testing to ensure that they comply with stringent standards for safety, product performance and reliability. In addition, the Kitemark also means that the quality systems are systematically assessed, highlighting Xn's commitment towards maintaining the highest possible standards. This certification mirrors our hosting solutions which have always been ISO 27001 certifed, the specification for information security management systems providing all legal, physical and technical controls involved in an organisation's information risk management policies and procedures.  

Achieving ISO 9001 is only a first step of a process of continual improvement that provides Xn with the necessary management tools to improve working practices throughout the entire company

The process itself encompasses the entire business and not just senior management buy-in, it is not just a function of the Quality Department. To achieve ISO 9001 certification Xn had to demonstrate that it met all the regulatory requirements and apply the system effectively to be of real benefit to all our customers.
With ISO 9001 Certification Xn now have the quality systems that will provide the foundation to better customer satisfaction, staff motivation and continual improvement under a strong corporate governance.

ISO 9001:2005 Certificate

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